About Handled
Handled is software for service businesses — HVAC, plumbing, electrical and similar trades — that want every missed call to become a conversation, not a dead end.
What we do
When you miss a call, Handled texts the caller back and the Text Assistant keeps the conversation going over SMS; on Growth and Business, the Phone Receptionist can also answer the forwarded call and collect the job details. Website visitors get an AI chat that answers from your published business details and turns the conversation into a lead. Booking links and website forms become booking requests. All of it lands in one inbox your team can work from.
Why we exist
Missed calls are expensive: after-hours rings, busy crews and overflow lines mean lost jobs. We built Handled so owner-operators and small teams can offer a professional reply without living on the phone — while staying careful about consent, opt-outs and how real customers actually want to be contacted.
Who we serve
Home and commercial service businesses that run on calls and texts: trades that book jobs, dispatch techs and care about reputation and speed. If your revenue depends on answering the phone, we want to help you recover more of it when you cannot.
Company
Handled is operated by Handled Technologies LLC, an early-stage product company based in Memphis, Tennessee. We are focused on building reliable tools for real operators, not on publishing a long corporate history. For questions about the product, security or partnerships, use the contact page.